Solutions for Attracting and Retaining Talent

By: Kerry Pipes | 14,498 Reads | 110 Shares

%3Cp%3EAny+franchise+operator+will+tell+you%2C+finding+and+keeping+the+talented+employees+to+run+their+stores+is+an+ongoing+challenge.+The+labor+pool+of+quality%2C+dependable+employees+is+often+not+that+deep+and+the+good+ones+can+be+difficult+to+recruit.+But+there+are+strategies+franchisees+can+use+that+will+not+only+help+them+lure+in+the+best+employees+but+also+reward+those+employees%2C+keep+them+satisfied%2C+and+keep+customers+happy+and+coming+back.%3C%2Fp%3E%0D%0A%3Cp%3EFor+example%2C+successful+franchisees+say+you+should+be+utilizing+all+that+social+media+has+to+offer+when+it+comes+to+recruiting+employees.+Facebook+and+LinkedIn+are+a+great+start+for+finding+employees.+And+don%26rsquo%3Bt+neglect+online+recruiting+companies+like+People+Matter%2C+Snag+A+Job%2C+and+Indeed.%3C%2Fp%3E%0D%0A%3Cp%3ELast+year%2C+Del+Taco+multi-unit+operator+Brent+Veach+told+%3Cem%3EMulti-Unit+Franchisee%26nbsp%3B%3C%2Fem%3Emagazine+that+these+recruitment+sites+are+a+great+tool+for+hiring+for+his+31+units+in+the+greater+Phoenix+area.+He+said+it%26rsquo%3Bs+important+to+update+ads+regularly.%3C%2Fp%3E%0D%0A%3Cp%3EHowever%2C+he+also+said+he+relies+on+old+school+techniques+like+offering+employees+referral+bonuses+and+putting+up+notices+for+available+positions+in+the+windows+or+at+the+front+counters+of+his+restaurants.+He+said+the+notices+are+eye-catching+for+people+who+go+to+his+restaurants+and+they+tap+into+a+pool+of+potential+employees+who+are+already+familiar+with+Del+Taco.%3C%2Fp%3E%0D%0A%3Cp%3ELook+within+the+organization+for+talent+that+is+ripe+for+growth%2C+said+Brandon+Hill%2C+a+Pinch+A+Penny+Pool+Patio+and+Spa+operator.+%26ldquo%3BPromotion+from+within+has+been+our+most+effective+tool%2C%26rdquo%3B+Hill+said.+%26ldquo%3BWe%26rsquo%3Bve+had+great+success+in+moving+our+hourly+partners+to+certification+as+trainers%2C+then+to+hourly+shift+leaders+and%2C+finally%2C+to+management.%26rdquo%3B+Half+the+open+positions+he+posts+are+filled+by+current+employees%2C+he+said%2C+%26ldquo%3Band+knowing+that+that+approach+is+what+we+follow+is+attractive+to+our+external+hires.+Seeing+the+promotion+from+within+%26ldquo%3Binspires+our+people+to+strive+for+that+next+position%26mdash%3Band+that%26rsquo%3Bs+great+for+the+quality+of+our+operations+as+well+as+morale%2C%26rdquo%3B+he+said.%3C%2Fp%3E%0D%0A%3Cp%3EFinding+and+keeping+great+talent+remains+a+challenge+for+franchise+operators+and+it%26rsquo%3Bs+one+of+the+reasons+a+session+will+be+devoted+to+it+at+this+year%26rsquo%3Bs+Multi-Unit+Franchising+Conference+held+April+3-6+at+Caesars+Palace+in+Las+Vegas.%3C%2Fp%3E%0D%0A%3Cp%3EThe+session+is+titled+%26ldquo%3BAttract+%26amp%3B+Recruit+the+Best+Talent+for+Your+Franchises%26rdquo%3B+and+it+will+focus+on+tried+and+true+strategies+for+attracting+top+employees.+Experienced+and+successful+franchisee+panelists+will+discuss+tools+to+help+effectively+implement+strategies+and+how+to+reach+and+connect+with+younger+job+seekers+through+different+technologies.+Those+who+attend+will+garner+nuggets+and+helpful+hints+they+can+implement+within+their+organizations+and+rise+to+the+status+of+employer+of+choice+for+employees+in+any+market.%3C%2Fp%3E%0D%0A%3Cp%3EThe+speakers+for+this+session+will+be+Charles+Keyser%2C+who+operates+Little+Caesars+and+Oxi+Fresh+Carpet+Cleaning+franchise+locations%3B+Mike+Walls%2C+a+Caring+Senior+Service+franchisee%3B+Pratiksha+Rigley%2C+a+Primrose+Schools+franchisee%2C+Joe+Springer%2C+a+Captain+D%27s+franchisee%3B+and+Emily+Harrington%2C+a+Tropical+Smoothie+Caf%26eacute%3B+franchisee.%3C%2Fp%3E%0D%0A%3Cp%3EFor+more+information+about+the+conference%2C+or+to+register%2C+visit+%3Ca+href%3D%22http%3A%2F%2Fwww.multiunitfranchisingconference.com%22+target%3D%22_blank%22+rel%3D%22noopener%22%3Ewww.multiunitfranchisingconference.com%3C%2Fa%3E.%3C%2Fp%3E

Published: February 28th, 2018