Multi-Unit Franchisee Magazine Issue IV, 2025: Cynthia Maxwell: Building a Life With Style at Drybar
Multi-Unit Franchisee Magazine: Cynthia Maxwell: Building a Life With Style at Drybar

Q4 | 2025

Cynthia Maxwell: Building a Life With Style at Drybar

From humble beginnings to Drybar’s second-largest franchisee

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Beyond the Clippers: Building a Business, a Legacy, and a Lifelong Partnership with Sport Clips
Franchisee Val Hill left the security of the corporate world and never looked back
Kevin Behan
Lifting Others: Taco John's Franchisee Elevates the Next Generation of Leaders
Tamra Kennedy says her mission is to protect the franchising model that has served her and her team so well
Kevin Behan
A Friendly Acquisition: Multi-unit Franchisee Steps Up to Lead the Brand
Over the summer, Amol R. Kohli became chairman of the board of Brinx Holdings
Kevin Behan
Baked Into the Business: Papa Murphy's Largest Operator Prepares for the Future
Tom Lovelace wants to ensure his business is in good hands for his family members
Kevin Behan
Working Out: Entry-Level Employee Becomes Largest Female-Led Anytime Fitness Franchisee
For Tracy Savasta, success is building a business that supports both clients and employees
Kevin Behan
The Georgia Bulldog of Franchising: Franchisee Sets High Standards for Himself and his Team
David Weeks, a former football player, left his corporate job to score a fulfilling career in franchising
Kevin Behan
American Family Care
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2025 Dominators: Emerging Hot Spots and Shifting Growth Patterns
Find out who's dominating their states and regions in our list of 2025 Dominators
Ambika Oberoi
From Main Street to Capitol Hill: Franchise Leaders Tell Their Stories to Congress at IFA's 2025 Advocacy Summit
The three-day event in Washington, D.C., was a rallying cry for the future of franchising
Kerry Pipes
Multi-Unit Franchisee Rob Branca on Advocacy, Bipartisanship, and the Local Face of Franchising
At the 2025 IFA Advocacy Summit, Branca showed that real change starts with persistence--and the small business owners who power their communities
Kerry Pipes
Revive and Refresh: How Remodels can Drive Revenue for Franchisees
Franchisees weigh the long-term benefits against the short-term pain for store remodels
Colleen McMillar
One Umbrella, Many Brands: Multi-unit Franchisees Link their Fortunes to Multi-Brand Platform Companies
Four operators share the upsides and challenges of running multiple concepts under one franchisor's platform
M. Scott Morris
The Gen Z Stare: Why customer service feels colder than ever
It is the burden of companies and the training they provide to develop soft skills constantly
John DiJulius
Juggling Joint Employer: Drawing distinct lines between the duties of franchisees and franchisors
Franchisees keep the reins on day-to-day management and lean on the franchisor for data, best practices, and training 
Nichole Holles
The American Franchise Act: New bill offers a landmark step for franchise independence
The introduction of the AFA is an important milestone, but much work remains to be done
Matt Haller
Cash vs. Accrual: Is your accounting method limiting your expansion potential?
The right accounting method has strategic implications for scaling your franchise  
Larry Layton
Franchising With Representation: System change without buy-in is a recipe for resistance
Franchisees want to make sure their voices are heard by franchisors
Brian Schnell 
Under One Roof: Explore the opportunities and risks of multi-brand franchising
The franchise business has always been about balancing independence with interdependence
Carty Davis
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