Technology Feature Articles

Technology Feature Articles

Franchise Sector Showcase

Informative Technology franchise articles to support business buyers, franchisees, and franchisors.

How to get your customer service staff to be present and provide genuine hospitality during their interactions with customers.
  • John DiJulius
  • 4,010 Reads 12 Shares
Looking for love? Consumer love, that is, in a changing world of online customer reviews and influencers
  • Eddy Goldberg
  • 3,871 Reads 6 Shares
Check out our April roundup of consumer marketing news!
  • Eddy Goldberg
  • 3,674 Reads 2 Shares
Using AI-powered brand intelligence on a hyperlocal level is key to improving your customers’ experience
  • Cynthia Sener
  • 5,798 Reads 6 Shares
Robin Gagnon, CEO of We Sell Restaurants
  • Franchise Update Magazine
  • 3,113 Reads 5 Shares
Been offered phony conference attendee lists or discounted hotel rates? The FTC wants to crack down on impersonation fraud and seeks your input!
  • Franchise Update Media
  • 3,290 Reads 6 Shares
1 ways to improve your customer service and make 2023 your best year ever!
  • John DiJulius
  • 3,595 Reads 7 Shares
TD Bank survey finds inflation continues to be the top challenge for restaurants, but operators are optimistic
  • Kerry Pipes
  • 3,482 Reads 3 Shares
Linda Chadwick, CEO, President of Rita’s Italian Ice & Frozen Custard Share Her Journey To The Top
  • Franchise Update Magazine
  • 4,044 Reads 10 Shares
Looking to sell? Finding the right PE partner can help you to maximize your return
  • Carty Davis
  • 4,499 Reads 38 Shares
Check out our March roundup of consumer marketing news!
  • Eddy Goldberg
  • 3,447 Reads 2 Shares
Bojangles
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Supply chain issues remain a challenge for franchise brands in 2023
  • Eddy Goldberg
  • 3,434 Reads 16 Shares
Good service won’t get you into the game; you need to provide service that is relentlessly awesome
  • John Tschohl
  • 3,135 Reads 5 Shares
3 geospatial data trends for marketers to leverage in 2023
  • Geoff Michener
  • 4,730 Reads 44 Shares
Our monthly marketing news as recession predictions taper off (for now) and marketers chart a course through uncertain consumer seas
  • Eddy Goldberg
  • 2,572 Reads 6 Shares
Deloitte surveyed 450 global CRE leaders in a report on their thoughts on what 2023 has in store
  • Eddy Goldberg
  • 4,655 Reads 4 Shares
Are automation-based platforms a good solution for franchise marketers with disparate locations?
  • Michael Morris
  • 3,978 Reads 61 Shares
Check out our latest roundup of consumer marketing news!
  • Eddy Goldberg
  • 3,121 Reads 2 Shares
Goldfish Swim School co-founder Chris McCuiston puts team culture “at the center of everything we do.”
  • Kerry Pipes
  • 3,421 Reads
The top 7 reasons franchise sales teams fall short—and what to do about it
  • Keith Gerson
  • 5,891 Reads 164 Shares
Franchise Update’s annual Mystery Shopping exercise reveals some old problems and some new solutions
  • Helen Bond
  • 3,607 Reads 12 Shares
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Bad Ass Coffee of Hawaii has been building a cult following for more than 30 years
  • Kerry Pipes
  • 3,426 Reads 2 Shares
9 predictions for rental and property management in 2023
  • David Bitton
  • 5,285 Reads 13 Shares
Our first-of-the-year roundup of consumer experience news, trends, and other developments!
  • Eddy Goldberg
  • 3,186 Reads 3 Shares
Six social media predictions for 2023 foresee big changes ahead
  • Eddy Goldberg
  • 4,304 Reads 4 Shares
Our first-of-the year roundup of consumer marketing news, trends, and other developments!
  • Eddy Goldberg
  • 3,179 Reads 2 Shares
11 ways to improve your customer service and make 2023 your best CX year ever!
  • John DiJulius
  • 4,338 Reads 33 Shares
With employee recruitment and retention currently employers’ number-one challenge, solving the Gen Z workforce dilemma is a top priority for franchising
  • Franchise Business Review
  • 3,722 Reads 17 Shares
Three game-changers to look for to grow your brand in 2023
  • Art Coley
  • 1,576 Reads
2023 report on global consumer trends emphasizes the value of the human connection in a tech-heavy world
  • Eddy Goldberg
  • 6,961 Reads 17 Shares
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