Customer Service - Franchising.com

Customer Service

Outstanding customer service gives any franchise business an unbeatable competitive advantage. Achieve this by training and empowering local management, and consider retaining a third-party expert to manage real-time feedback. Learn about programs, resources, and tools to improve customer service and gain important feedback to use at both the local and corporate level.

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Baesman Group
Baesman Group creates personalized marketing strategies to transform direct-to-consumer campaigns from One to Many to One to One through customer insights, marketing strategy, custom technology solutions, and personalized multichannel execution.
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"World-Class" Customer Service Gives You An Opportunity To Create Customers For Life.
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If A Problem Arises With A Customer, Turn It Into An Opportunity To Own That Customer For Life.
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What do the best customer experience brands do differently?
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Tips and tactics for optimizing the customer experience and the bottom line.
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Are you training your front-line employees to deliver world-class customer service?
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Can a company's customer service go from bad to great?
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How 3 positive guest experiences create loyal customers at Stoner's Pizza Joint
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Can your brand's front-line customer service go from bad to great?
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There is absolutely no greater skill that can be acquired and constantly worked at that can have a bigger impact on us personally and professionally than the ability to build an instant rapport with others, whether they are an acquaintance, customer, co-worker, or a total stranger.
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One of my close friends called me and said his son, who had recently graduated college, was looking for a good financial services firm he could do business with in the city where he was living.
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How many times have you heard, "A smile is free. It costs absolutely nothing to give but can mean the world to the person who receives it?"
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To be a professional disruptor, you must be willing to take risks. This means you must be willing to fail.
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Customer service guru John DiJulius draws customer service lessons from United Airlines' latest gaffe.
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Learn how to teach your Millennial employees the skills of customer service - and improve everyone's' experience!
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Customer service guru John DiJulius highlights his readers' Top 10 favorite articles from last year.
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